Uretyco source documents
Quote request and payment flow
The Uretyco payment step records delivery, billing and payment preferences for a manufacturing quote request. No payment is collected at this stage; the selected payment method is saved as the preferred method for the final quote.
Final price, lead time, technical feasibility, sourcing scope, packaging and shipping conditions are confirmed after Uretyco completes engineering review and supplier matching.
Pre-information form source text
The pre-information form shows seller/provider details, buyer details, core characteristics of the manufacturing service, estimated amount, payment preference, delivery and billing data, withdrawal and defect rules, and available remedies in a clear format.
The amount shown during quote request checkout is an estimate. Submitting the request does not collect payment; no production order is formed until the user separately accepts the final quote and completes the payment or commercial approval step.
Withdrawal rights may be limited for parts manufactured to the user's CAD files, drawings or personal requirements, subject to applicable legal exceptions. Statutory rights for defective, missing or non-conforming production remain reserved.
Distance sales agreement source text
The distance sales agreement explains the parties, scope, payment, manufacturing, delivery, quality control, withdrawal, cancellation and dispute terms that apply when a final quote is accepted and the payment or commercial approval step is completed.
A quote request is not by itself an order that creates a payment obligation. An order is formed only when the final quote is accepted, Uretyco confirms it, and payment or commercial approval is completed.
Manufacturing is performed according to the CAD files, digital design data, drawings, material, finish, tolerances, quantity and notes uploaded by the user. The user remains responsible for lawful use and intellectual property compliance.
Payment, card and bank transfer policy
When card payment is selected, Uretyco does not store full card numbers or CVC/CVV values in its own systems. Payment processing is handled through authorized payment providers and bank infrastructure. Saved card displays contain only summary data such as brand and last four digits.
For instant bank transfer/EFT, the user may complete payment through the bank login flow. During quote request checkout this is only saved as a preference; payment is completed after final quote approval.
Bank campaigns, instalments, fees, refund timing and transaction security rules are subject to the current conditions of the payment provider and relevant bank.
Delivery, billing and recordkeeping
Delivery address, billing profile and payment preference are stored as an auditable part of the quote request. Delivery is made according to the logistics plan in the final quote after manufacturing and quality control are completed.
Uretyco may retain quote, order, invoice, delivery, payment and support records for legal, tax, accounting, quality, security and dispute management purposes. Personal data is processed under the Privacy Notice and KVKK/GDPR processes.
Withdrawal, defects and remedies
Withdrawal rights for custom manufactured parts are assessed according to the nature of the order and applicable legal exceptions. Cancellation requests before production starts are reviewed against the final quote and production plan.
For defective, missing or non-conforming production claims, the user can open a support request with photos, measurements, drawings, order reference and delivery details. Statutory rights including rework, replacement, price reduction or refund remain reserved.
Turkish law applies to disputes. For consumer transactions, consumer arbitration committees, consumer courts and mediation requirements may apply within the relevant monetary limits and mandatory procedures.
Official legal references
- Turkish Consumer Protection Law No. 6502
Distance contract definition, pre-information duty, withdrawal right and recordkeeping framework.
- Ministry of Trade distance contracts guide
Practical guidance on pre-information, payment-obligation notice, delivery and platform responsibility.
- Ministry of Trade defective goods and services guide
Statutory remedy categories for defective goods and services.